In all modesty we have to say that we are quite happy about the development of our sensor program. Since the introduction of the first three product groups just over two years ago to today - the program today includes 11 different product groups – and has reached the 3rd place in terms of sales figures. One of the most popular product group is the ABS sensors – how can this be?
Part of the explanation is probably that we have been able to reach agreements with more than 23 different manufacturers. This allows us to offer more than 1,300 references. With a coverage of 85,7% of the European car park, Triscan's ABS sensor range is the widest covering on the market. "For our customers, we have made managing a very complex product group simple, efficient and time-saving. With only one data set to manage and the ability to get a broad program with competitive pricing and high deliverability from one supplier, the benefits are easily identifiable to many wholesalers - regardless if Triscan serves as the main supplier, emergency supplier or gap filler, "says Steen Ray Pedersen, Sales and Marketing Manager at Triscan.
Frederik Ringby Rathje from our Product Department with a Triscan ABS-sensor packaging
The second part of the explanation may be the high quality of the ABS sensors, which is directly related to the very low warranty claims rate. Like all our products, the ABS sensors are manufactured to OE specifications. The production of all our sensors is subject to the strict quality standard of the automotive industry ISO TS 16949 - in addition, as part of the quality assurance, a functional test of each individual sensor is performed. Triscan's warranty claims statistics include all warranty claims received, whether they prove justified or not. For errors in the ABS system, where the source of error often turns out to be something other than the ABS sensor, a 0.5% complaint rate is no cause for concern.
ABS-sensor in antistatic bag
Subsequent tests of the returned ABS sensors show that they work flawlessly in most cases, so the actual complaint rate is only 0.09%. However, this number also includes ABS sensors of the Hall type. The chips built into these sensors are not only very sensitive to static electricity, but can be damaged by it. Therefore, such sensors are protected by an antistatic bag. "In cases where the seal on the bag has been broken the sensor has most likely been removed from the bag. This means that there is a high risk of it having been exposed to -and damaged by- static electricity," Asger Thybo Geertsen, Product Manager at Triscan, explains and continues: "A wrong selection of shoes in combination with highly synthetic garments, for example, can be enough to make such a sensor malfunction".
"Unfortunately, we often see that the seal of the returned ABS sensor bag is broken. This is most likely because the ABS sensor was fitted/connected to the wiring harness, as part of a problem-solving process that shows that the problem is not the ABS-sensor, but a defective ABS ring or a malfunction in the wiring harness, "concludes Asger Thybo Geertsen.
An overview of our sensor program and technical information can be found in our new sensor brochure here...